Privacy policy
Responsible within the meaning of the GDPR is:
Münzinger + Frieser Holding GmbH
Olgastr. 14–26
D‑72770 Reutlingen
Phone: +49 7121/9596–0
Fax: +49 7121/9596–18
E‑mail: info@muenzinger.de
Internet: www.muenzinger.de
Managing Director: Uwe Münzinger
In accordance with Art. 37 – 39 GDPR / § 38 BDSG, we have appointed an external data protection officer (DPO):
Tabea Knabe, Email: datenschutz@muenzinger.de
Unless otherwise stated below, the provision of your personal data is neither required by law or contract nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to do so has no consequences. This only applies if no other information is provided in the subsequent processing operations.
Personal data is any information relating to an identified or identifiable natural person.
1. server log files
You can visit our website without providing any personal information. Every time you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR based on our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our offering.
2. hosting
We use the services of Mittwald CM Service GmbH & Co KG, Königsberger Straße 4–6, 32339 Espelkamp for our website. Our website is hosted on the servers of Mittwald. All data collected on our website is processed on Mittwald’s servers in Germany or within the EU. The legal basis for the processing is our legitimate interest in the secure, fast and efficient provision of our website in accordance with Art. 6 para. 1 p. 1 lit. f GDPR.
We have concluded an order processing agreement with Mittwald. Further information on data protection at Mittwald can be found at https://www.mittwald.de/datenschutz
We also use the services of Alfahosting GmbH, Edmund-von-Lippmann-Straße 13–15, 06112 Halle (Saale), Germany, for our website. Our website is hosted on the servers of Alfahosting. All data collected on our website is processed on Alfahosting’s servers in Germany or within the EU. The legal basis for the processing is our legitimate interest in the secure, fast and efficient provision of our website in accordance with Art. 6 para. 1 p. 1 lit. f GDPR.
We have concluded an order processing agreement with Alfahosting. Further information on Alfahosting’s data protection can be found at https://www.alfahosting.de/datenschutz
3. collection and processing when using the contact form
When you use the contact form, we only collect your personal data (name, e‑mail address, message text) to the extent that you provide it. The data processing serves the purpose of establishing contact.
If the establishment of contact serves the implementation of pre-contractual measures (e.g. advice in the event of an interest in purchasing, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR. 1 p. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 p. 1 lit. f GDPR from our overriding legitimate interest in processing and responding to your request. In this case, you have the right, for reasons arising from your particular situation, to exercise this right at any time on the basis of Art. 6 para. 1 lit. f GDPR to the processing of personal data concerning you.
We will only use your e‑mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
4. customer account orders
We also require personal data from you for the conclusion, execution or termination of your contract/order/complaint. These include, for example
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First name, last name
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Billing and delivery address
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E‑mail address
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Invoice and payment data
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Telephone number, if applicable
Customer account
When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to facilitate your purchase and simplify order processing. The processing is carried out on the basis of Art. 6 para. 1 p. 1 lit. a GDPR with your consent. You can withdraw your consent at any time by notifying us without affecting the lawfulness of processing based on consent before its withdrawal. Your customer account will then be deleted.
Collection, processing and disclosure of personal data for orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to do so means that no contract can be concluded. The processing is carried out on the basis of Art. 6 para. 1 p. 1 lit. b GDPR and is necessary for the performance of a contract with you.
Your data will be passed on, for example, to the shipping companies and dropshipping providers you have selected, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.
5. advertising
Use of the e‑mail address for sending direct advertising
We use your e‑mail address, which we have received as part of the sale of a product or service, for the electronic transmission of advertising for our own goods or services that are similar to those that you have already purchased from us, unless you have objected to this use. The provision of the e‑mail address is necessary for the conclusion of the contract. Failure to do so means that no contract can be concluded. The processing is carried out on the basis of Art. 6 para. 1 p. 1 lit. f GDPR from our overriding legitimate interest in direct advertising. You can object to this use of your e‑mail address at any time by notifying us. The contact details for exercising your objection can be found in the legal notice. You can also use the link provided in the promotional e‑mail. This does not incur any costs other than the transmission costs according to the basic rates.
6. payment service provider
Use of PayPal
All PayPal transactions are subject to the PayPal privacy policy. You can find these at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Use of PayPal Express
We use the PayPal Express payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22–24 Boulevard Royal L‑2449, Luxembourg; “PayPal”) on our website. The purpose of data processing is to be able to offer you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, store and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when you access the website. Cookies may also be used for this purpose. The cookies enable your browser to be recognized.
The use of cookies or comparable technologies is based on § 15 para. 3 P. 1 TMG. The processing of your personal data takes place on the basis of Art. 6 para. 1 p. 1 lit. f GDPR from our overriding legitimate interest in a customer-oriented range of different payment methods. You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.
By selecting and using PayPal Express, the data required for payment processing will be transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 para. 1 sentence 1 lit. b GDPR. Further information on data processing when using the PayPal Express payment service can be found in the associated privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS
Use of Mollie (SEPA bank transfer, SOFORT Banking, PayPal, credit card, Pay later)
We offer various payment methods in our store via the provider Mollie. These currently include SEPA bank transfer, Sofort Banking, PayPal, credit card, Pay later. The payment method prepayment is not associated with Mollie. Mollie is a payment service provider of Mollie B.V., Keizersgracht 126, 1015 CW Amsterdam, The Netherlands.
When a payment is made using the payment methods associated with Mollie, Mollie collects various transaction data and forwards it to the payment institutions. In addition to the required payment data, further data (delivery address, shopping cart) may be recorded. Mollie will process the transaction in conjunction with the bank or payment provider.
authenticated. The payment amount will then be transferred to our account.
The basis for data processing is Art. 6 para. 1 p. 1 lit. b GDPR.
The data protection information for the payment service provider Mollie can be found at https://www.mollie.com/de/privacy. You will also find the applicable terms and conditions on the Mollie homepage.
If you decide to pay by invoice, Mollie will carry out a credit check to minimize the risk of non-payment. For this purpose, we require your consent to the transmission of the necessary data for the identity and credit check. If you give your consent, your data will be forwarded to Mollie. Mollie transmits this data to commissioned partner companies or credit agencies. You can find more information on this in Mollie’s privacy policy. The decision on the establishment, execution or termination of a contractual relationship is made on the basis of the creditworthiness information.
You can revoke your consent to Mollie at any time. However, Mollie may still be entitled to process, use and transfer your personal data if this is necessary or legally required or ordered by a court or authority in order to process payments in accordance with the agreement.
Data processing for credit checks is based on your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR.
7. social media
We have a presence on various social networks. These are listed in detail below. Customers, interested parties and users can use it to communicate with us and find out about our activities and products.
In this context, we would like to point out that user data may also be processed outside the European Union. As a result, there may be risks for users of our presence on social networks.
Social networks generally also use user data for the purposes of market research and advertising. Usage behavior is used for personalized advertisements, for example. The interests of the users are taken into account. To achieve this, cookies are stored on users’ devices, which allow conclusions to be drawn about usage behavior and their interests.
The processing of personal data in social networks is carried out by us on the basis of a legitimate interest in accordance with Art. 6 para. 1 lit. f. GDPR. Our aim is to ensure effective communication with users and to keep you informed about our activities and products.
If consent to data processing is required, the processing is carried out in accordance with Art. 6 para. 1 p. 1 lit. a. and Art. 7 GDPR.
It is not possible for us to track all processing operations of the social networks. Therefore, please address requests for information directly to the individual operators of the social networks. Only the provider has access to the user data and can therefore provide information or take appropriate measures in the event of the assertion of user rights. However, you can also contact us or our data protection officer if you have any questions about data protection.
Please refer to the individual pages for further details and objection options:
Facebook
The provider is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. You can find Facebook’s privacy policy at
https://www.facebook.com/about/privacy/update
and
https://www.facebook.com/legal/terms/page_controller_addendum.
LinkedIn
The provider is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. The privacy policy can be found at:
https://www.linkedin.com/legal/privacy-policy?_l=de_DE.
8. cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide whether to accept them individually and prevent the storage of cookies and transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent.
Technically necessary cookies
Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies for the purpose of making our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. This requires the browser to be recognized even after a page change.
The use of cookies or comparable technologies is based on § 15 para. 3 P. 1 TMG. The processing of your personal data takes place on the basis of Art. 6 para. 1 p. 1 lit. f GDPR from our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.
You can find an overview of the cookies used under Privacy settings – Cookies.
9. rights of data subjects and storage period
Duration of storage
After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then in accordance with statutory retention periods, in particular under tax and commercial law, and then deleted after the period has expired, unless you have consented to further processing and use.
Rights of the data subject
If the legal requirements are met, you have the following rights in accordance with Art. 15 to 20 GDPR: Right to information, to rectification, to erasure, to restriction of processing, to data portability.
In addition, according to Art. 21 para. 1 GDPR to object to the processing based on Art. 6 para. 1 p. 1 lit. f GDPR, as well as against processing for the purpose of direct marketing.
Right to lodge a complaint with the supervisory authority
In accordance with Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that your personal data is being processed unlawfully.
Right of objection
If the personal data processing listed here is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR, you have the right to object to this processing at any time with effect for the future on grounds relating to your particular situation.
After an objection has been made, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims.
If personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. After the objection has been made, we will stop processing the data concerned for the purpose of direct marketing.
10. etracker
We use etracker for analysis purposes. This web analysis tool is provided by etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany. We do not use cookies for web analysis by default. Cookies that can be used to create pseudonymized user profiles are only stored after explicit consent has been given. Personal identification is not possible. The data collected will also not be combined with other data to identify you.
We have concluded an order processing contract with etracker. The data collected is processed exclusively in Germany. Data processing is therefore subject to the GDPR. In addition, etracker is certified with regard to data protection. Further information on data processing can be found at https://www.etracker.com/datenschutz/.
Our interest in the use of etracker is the optimization of our website. Data processing is carried out in accordance with Art. 6 para. 1 p. 1 lit. f GDPR on the basis of a legitimate interest. If consent to data processing is required, the processing is carried out in accordance with Art. 6 para. 1 p. 1 lit. a. and Art. 7 GDPR.
11th Shopware
To operate our online store, we use the Shopware store system from the provider shopware AG, Ebbinghoff 10, 48624 Schöppingen.
We have concluded an order processing contract with Shopware. The data entered in the store is forwarded to Shopware. The transmission takes place in the context of the execution of the contract in accordance with Art. 6 para. 1 p. 1 lit. b GDPR.
Further information on the processing of data by Shopware can be found at https://www.shopware.com/de/datenschutz
12. consent manager
We have integrated the consent management tool consentmanager (www.consentmanager.net) from consentmanager AB (Håltgelvågen 1b, 72348 Västerås, Sweden, info@consentmanager.net) on our website in order to obtain consent for data processing or the use of cookies or comparable functions. With the help of consentmanager, you have the option of giving or refusing your consent for certain functionalities of our website, e.g. for the purpose of integrating external elements, integrating streaming content, statistical analysis, range measurement and personalized advertising. You can use consentmanager to give or refuse your consent for all functions or to give your consent for individual purposes or individual functions. You can also change the settings you have made at a later date. The purpose of integrating consentmanager is to allow the users of our website to decide on the aforementioned matters and to offer the possibility of changing settings already made during the further use of our website. In the course of using consentmanager, personal data and information about the end devices used (IP address, language, browser, etc.) are processed and sent to consentmanager AB. The information about the settings you have made is also stored on your end device.
The legal basis for the processing is Art. 6 para. 1 p. 1 lit. c GDPR in conjunction with Art. 7 para. 1 GDPR, insofar as the processing serves to fulfil the legally standardized obligations to provide evidence for the granting of consent. Moreover, Art. 6 para. 1 p. 1 lit. f GDPR is the relevant legal basis. Our legitimate interests in processing lie in the storage of user settings and preferences in relation to the use of cookies and the evaluation of consent rates. Consent will be requested again no later than 24 months after the user settings have been made. The user settings made will then be saved again for this period, unless you delete the information about your user settings yourself beforehand in the terminal device capacities provided for this purpose.
13th Amazon Marketplace
We also sell our products via the Amazon sales platform. We hereby inform you about the processing of personal data in this context. Information about data processing directly by Amazon can be found at https://www.amazon.de/gp/help/customer/display.html.
When you make a purchase via the Amazon sales platform, you provide us with data that we need to process the contract. The processing and transmission
you have already agreed to when registering with Amazon. We do not collect any other personal data.
We use this data for the following purposes:
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Identification as a customer
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Order processing
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Correspondence
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Invoicing
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If applicable, processing of liability claims, assertion of any claims
Data processing is carried out in accordance with Art. 6 para. 1 p. 1 lit. b GDPR, i.e. to fulfill the mutual obligations arising from the purchase contract. Any further processing is carried out on the basis of Art. 6 para. 1 p. 1 lit. a. GDPR, i.e. based on your consent with Amazon.
14 Ebay
Our products are offered by us on the eBay sales platform. Information on the data processing of the sales service provider can be found at https://www.ebay.de/help/policies/member-behaviour-policies/user-privacy-notice-privacy-policy?id=4260. When registering with eBay, you will be informed about their data processing. In addition, consent to data processing and transmission is given upon registration or ordering.
The data transmitted to us by eBay is used by us for the following purposes:
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Identification as a customer
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Order processing
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Correspondence
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Invoicing
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If applicable, processing of liability claims, assertion of any claims
Data processing is carried out in accordance with Art. 6 para. 1 p. 1 lit. b GDPR, i.e. to fulfill the mutual obligations arising from the purchase contract. Any further processing is carried out on the basis of Art. 6 para. 1 p. 1 lit. a GDPR, i.e. on the basis of your consent on eBay.
protection and freedom of information in Baden-Württemberg.